The healthcare sector is characterised by a high staff turnover; mostly because of a stressful and difficult working atmosphere, irregular working hours cause disharmony in personal relationships and are energy draining. Healthcare professionals rank amongst the highest percentage of the population displaying stress related health symptoms. Yet in no other profession does the personal wellbeing of the workforce play such an important role for service delivery and client satisfaction. The staff satisfaction survey sheds light on the current satisfaction level of staff members and allows public and private healthcare institutions to develop strategies and tailor organisational change programs to improve staff satisfaction and staff retention.
The benefits of the Staff Satisfaction Survey include:
- Greater awareness regarding staff wishes and requirements
- Improvement in staff satisfaction and retention
- Improvement in healthcare service delivery
- Improvement in resource allocation and subsequent cost reductions
